Satisfied or refunded!
You can cancel your order and get refund by returning us your parcel within 14 days at the receipt of your order. Items must be in new condition with original packaging and accessories. You must return your parcel to :ARC DIGITAL
A L’ ATTENTION DE SOPHIE
104 AVENUE DU GENERAL DE GAULLES
Refund process can take up to 15 days once the parcel is fully returned.
Only the order amount will be refunded - freight fees for the return will be at your own expense.
Should an item be broken or present a defection, please send us an email to firstname.lastname@example.org, within 15 days at the receipt of your order, mentionning your order number and name, stating the defection and a picture clearly showing it.
Note : Picture is compulsory. Any claim without a picture will not be valid. Any question, please feel free to contact us on email@example.com